Contact

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CONTACT US

Feel free to contact us. We will try to answer as soon as possible.

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Please read our FAQ before sending us a message.

[accordion] [accordion-item title=”What are the delivery charges for orders from the Online Shop?”]

For any orders above 60GPB delivery is FREE, for orders below that threshold you will be charged 5,90GPB in delivery fees.

[/accordion-item] [accordion-item title=”Which payment methods are accepted in the Online Shop?”]

Our shop allows the following payment methods:
– Cards
– PayPal
– Direct bank transfers

[/accordion-item] [accordion-item title=”How long will delivery take?”]

All orders placed before 12:00 are usually send out on the same day trough UPS and estimated delivery time is 1-2 days working days.

[/accordion-item] [accordion-item title=”How secure is shopping in the Online Shop? Is my data protected?”]

Shopping at DHB is completely secure thanks to the SSL certificate.
All customer information is encrypted, which guarantees absolute safety of your payment and personal information.

[/accordion-item] [accordion-item title=”What exactly happens after ordering?”]

After the payment has been confirmed your order is assembled, packed and picked up by UPS on the same day, or the next day depending on when the order was placed.

[/accordion-item] [accordion-item title=”Do I receive an invoice for my order?”]

Yes, with each order you will receive an invoice both trough e-mail and in the package itself.

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email: shop@dhbtowels.co.uk

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